Frequently Asked Questions

Everything you need to know about your Tobii Dynavox Global shopping experience.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days, depending on your location and local customs processing times.

What is your return policy for seasonal collections?

We offer a 30-day return window for all unworn items with original tags attached. Please note that clearance items are final sale.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.

Do you offer a size guide for your apparel?

Absolutely. You can find a detailed size chart on every product page to help you find the perfect fit based on your measurements.